To be frank, this is Twitter in a nutshell to an outsider like me: a major personal time-waster that typically ends in anger and depression.
I guess it's not surprising that internal conversations for the platform that owns a significant share of the public discourse can't figure out how to discuss topics like this, but that sure makes me sad. Is it even possible to have effective conversations about these topics online at all? If Twitter can't figure out how to do it, then who can?