I always think of Japanese culture as being patient enough to do things right.

From the care taken by the conductors pointing at signs to make sure they pay attention to them, to the way everything has its place, and no corners are cut.

Makes it seem surprising when something does happen, and even then, it's not nearly bad as it could have been thanks to the encryption.

Of course, I'm just an outsider but I've always marveled at their culture.

Here in the US people would have been lambasted, sued, fingers pointed, firings, PR pieces, a PR firm would be hired to make a statement, etc.

Edit added line 'to the way everything has its place, and no corners are cut.'