I can order a widget from literally the other side of the world or plan a party while taking a dump. Access to communications technology makes me a lot "richer" in a practical sense. Heads of state in the 1990s with tons of administrative labor at their disposal didn't have access to the same level of information and communication that normal people do today. The amount of man hours spent on "paper pushing and record keeping" type labor for a given end result has shrunk drastically making a level of "paper pushing and record keeping" that was formerly only the purview of states and large organizations available to the every-man.
Thanks to technological progress administrative paper pushing and clerical activity has become cheap enough for lots of people to have access to it the same way fresh produce became cheaply available over the 20th century.