First, I think you hit the nail on the head in:Is this the name of the game ? Yeah it is , always has , always will be. Does it suck for the loser ? Yes for course.
However, I didn't really ask for anything. In fact, what I think that bestcoder69 is missing is that the person who is asking/showing empathy is actually PC.
If we look at what he wrote, he doesn't just come out and say something like tough luck for them, this is business, instead he says things like "we could have handled this better" and "...will retro this next week" and then lays out what the lessons should be for his team_
Just because empathy is important in business doesn't mean you aren't allowed to win.
