My Wife is an ER nurse manager and while you have many self entitled idiotic patients that think they are staying in a resort versus visiting an ER, the patient satisfaction surveys is not very high in regards to the issue and why nurses are leaving.
My wife actually had a person complain that the ER did not have cow bells to call for a nurse (She claimed to be a retired nurse and they always had that for back up, lol) and they constantly complain how come they came in first for a stubbed toe, but another patient with a gunshot wound or heart attack is being seen first.
The bigger issue as why nurses are leaving the field from what she has seen and experienced is:
1. wages: The wages are beyond inadequate in certain nursing specialties and many have left to become traveling nurses or contracted nurses that get paid double the standard nurse pay.
2. Burn out: Besides covid, Hospitals Patient to nurse ratio is often exceeded and no accountability for the hospital to break those ratios. Nor any consideration for a high demand patient versus a low demand patient. Then when something goes wrong the hospital looks to pin it on the nurses. This was an issue before covid . but covid just added fuel to the fire.
3. BS. nurses get bs from ALL sides. They get bs from the patients and even more bs from upper management who set unrealistic process in place that is more concerned by hiding accountability and making things look good on paper than actual patient care. Then you had that whole BS covid movement crap calling nurses hero but besides lip service they did absolutely nothing for them. In fact they did the opposite. I know my wife had to fight the executives because they wanted to make nurses use their vacation time for sick time if they got covid. Their explanation for this that if the nurses got covid it was not likely from the hospital as the hospital takes extreme precautions to prevent it. The funny thing was that the same hospital spewing that BS also wanted nurses to not wear mask due to possible shortages at the beginning of covid. Insert the BS is to DAMN High meme here.
4. RaDonda Vaught's conviction. This is certainly not helping the case to get more nurses.
