Nothing quite as anger inducing as knowing WHY it is that way, but also knowing you are stuck, it makes no sense for you, and it sucks ass.
My new fav rant is the voice phone systems for Kaiser, which makes me say 'Yes or No' constantly - but literally can only hear me somehow if I'm yelling. And they don't tell you to press a number to say yes or no until after you've failed several times with the voice system.
All human convos have zero issues, not even a little faint.