I had a MBP, 2019 I believe. It was riddled with problems. True Tone color was wrong. Flickering on the display. The weird internet connectivity which often required some hacky restart. The touch bar was a terrible idea; this was a time when other laptops had high quality touch screens that were actually useful. The touch bar was a half-hearted implementation with a fraction of the benefits of a touch screen, but taking up a whole row on the keyboard.
But then they make the best processors and have the most power in a compact space, so as OP said, there's really no other option. I gave it another chance and they've fixed all the problems from the 2019 model.