I think the problem goes deeper than communication and listening: _he was valuing his judgement above hers_.

(There’s a word for people who are only willing to listen to their own advice/judgements and not comply with anything that doesn’t make _sense_ to them: headstrong.)

Maybe he valued his judgement higher because his judgement was rational and her point of view was irrational (based on emotions). I think this is a typical problem rational minded people (like HN readers) are likely to face in interpersonal relations. Especially if they have a belief system that values rationality above everything else.