I guess it's keep trying. Keep patiently explaining, educating and building.
I remember people saying "You'll never be able to topple the certs racket" - and here we are... in a age where every day I read about how we'll 'never' be able to break the big-tech stranglehold and build a distributed network owned by the people, 'never' have privacy and real end-to-end encryption because 'nobody cares', 'never' have practical p2p digital currencies of our own, and where we'll never have open, verifiable hardware. Keep believing.
Even ignoring the money moving away from there was worth it. There is so much more control over my software on my own instances. I can do actual backups for free. Of course it is more work and needs more attention, but not a lot more
Let's Encrypt has no competition because Let's Encrypt needs no competition: it works, it's cheap, and competitors can't really provide any advantages for its target audience (mostly people who just want a cert).
It is somewhat important for Let’s Encrypt to have competition: For reliability it is good to have alternatives with no shared infrastructure. If Let’s Encrypt ever becomes untrustworthy (and as a LE employee, I hope that never happens!) there must be alternatives so the root programs have the option to remove the Let’s Encrypt root. And there’s many geopolitical concerns too.
I love Let's Encrypt! Truly good work for the benefit of humanity.
Still. Everything needs competition. Any single organization amassing too much influence is always a bad thing, no matter how benevolent the organization.
Mainly this was propagated by EV cert sellers, but it was all kinda silly.
It would be interesting to know if, say, US citizens write to the Department of State saying hey, revoke this guy's passport, I heard he ripped off somebody on Craig's List...
At best Let's Encrypt could revoke the cert and block them from getting a new one, but then the scam site is still good to go for 90 days. I doubt most phishing sites even last that long.
What does work, and relatively quickly, is having the web host shut down the site (basically instant), having the registrar revoke the domain (takes effect as soon as DNS caches start expiring) or adding it to the various phishing site lists used by browsers. (Not sure how often those update, I assume at least daily.)
I hope that the misguided people asking LE to shut down the domain are at least trying to contact the web host, registrar, and the safe browsing list people before hassling the (mostly volunteer) folks on the LE forums.
I feel like it really started back in early(ish) days of online shopping. I remember "never enter your credit card details without looking for the lock icon" being drilled into people.
EV certs definitely took this idea farther, especially as domain-validated certs became more common & cheaper.
The yang to that ying is a lack trust. I have zero trust in a site owner using LE certs. Domain vetting only means control of the domain ... everything inside that beautifully encrypted traffic can be insightful, helpful or script kiddies scamming the vulnerable. If one finds the scam, LE shrugs, "not our problem bruh. We just issue certs to those who control the domain."
They single handedly reduced the price of entry for douchebag asshats ability to pretend someone they are not and harm a non-technical populace.
Two steps forward, one step backward.
None of this was the fault of Let's Encrypt. They just exposed the mistakes that were OV and EV certificates and incorrect education.
I guess, take comfort where you can?
These days they are trusted directly by most browsers and OSes as the sibling comments mention, but the IdenTrust cross-signature was vital for bootstrapping and is still used for some older systems.
https://trends.shodan.io/search?query=ssl%3A%22Let+s+Encrypt...
Its use is also growing in mail servers so it's not limited to HTTPS:
https://trends.shodan.io/search?query=ssl%3A%22Let+s+Encrypt...