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0 pointsnvahalik4y ago0 comments

It’s usually fairly simple though. You (as a dev) don’t have to front the cost for support folks to handle it.

0 comments

You still have to answer the emails and say "Sorry no I cannot refund you, go ask Apple" and have the customer not believe you.

nvahalikOP4y ago

Actually, on the flip side Apple customers have usually gone through this before already. It's usually the Google folks we have issues with.

lxgr4y ago

It's not a pleasant process for consumers at all, in my experience. I'm not a big fan of hanging around in awkward support chats or calls for things that can usually be resolved with an email.

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