I don’t know about this incident of them being racist, but if I leave that aside, your words sound exactly like what I would say about the company! This isn’t something new with Agile Bits ridiculing customers or potential customers on its forums. There have been instances of this several years ago too when people questioned the licensing model and asked about the changes. They essentially behave as if users are stupid and that they (Agile Bits) are the only ones who know what’s best in every case. It’s quite condescending.