For those who don't care to watch the video or find the actual report: it seems that the greatest loss of points for Apple came from actively opposing right to repair legislation and from supporting trade groups that oppose it.
That's fine by me, but I thought that might be worth mentioning since the video title alone could give any number of impressions.
(I have never had any Apple devices but I was under the impression you could get them serviced and repaired; Apple just keeps a tight control of how and by whom. Since some other cheaper hardware seem to have little concern paid for repairability by anyone, the title alone seemed kind of clickbaity to me.)
