I dunno why, but the people working at tech companies really seem to believe that computers can do no wrong. Which is obviously not true.
And then they don't even have an appeals process where a human with basic common sense can see what went wrong. Nope. You just lose access to all your stuff.
It's a pity that we don't get to see the supposed ‘copyright holder’ like on YouTube—it would add nicely to the bureaucratic surrealism.
I wonder if the Docs team saw how great and flawlessly YouTube's ‘Content ID’ works, and implemented about the same. And now they match files against some clerk's entire disk that was uploaded into the system.
They confuse the computer being wrong with making a mistake.
The computer doesn't make a mistake, it does as it's told, but that doesn't mean what it's told to do isn't wrong.
Last month, Google Drive users were left baffled on seeing their nearly empty files being erroneously flagged for violating the company's copyright infringement policy.
These text files contained nothing other than numbers like 0, 1, 173, 174, 186, and a few others.
