Well when the commitment was made for Windows 10 to be the final version of Windows I guess they were right in costly ways that weren't anticipated.

Windows 11 is turning out to be less & less of the kind of Windows people once knew & loved.

Power users may feel like it's completely hostile but it's overall just less to love for everyone.

Failing to live up to the Windows 10 commitment before it had a chance to decently stabilize, with all those resources, is a major failure but without the continued follow-through now you've got to figure there's going to be a different force at work if Windows is to be all it could be or even kept relevant in some ways.

And if the force starts to depend on direct licensing fees from everyone for it's survival, which haven't been in place for a while that's just screwing the pooch that much more.

With Windows 10 & 11 so far you need to be really sharp with the numbers to keep from getting the feeling that users are costing Microsoft money somehow. If that happens inherent pressure may arise naturally to reduce the number of users in response and the overall actions of the company could become unstoppable in this direction. Once underway, overall corporate momentum could tend downward uncontrollably with very little chance of a turn-around for an entire bureaucracy.

Even worse a small part of the bureaucracy could be getting new income that was not there and they could be rewarded for devising the system, this will push a further group of users away since anyone who doesn't like going from tolerable to intolerable will be in the same group.

There is some appearance of the Bureaucratic Failure Mode.