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0 pointspetercooper4y ago0 comments

I've taken a look and a lot of this single send/marketing stuff seems new (to me – it could well be a few years old!). I don't think it was in place when we started using Sendgrid several years ago. Sendgrid has only been an email "pipe" to us – no campaign or list management, email designing, etc. I think they've added that stuff on top of their traditional offering in recent years.

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shantara4y ago

I suggest checking Tracking settings in your Sendgrid account. I found myself in a similar situation with a tracking pixel being embedded in my personal email notifications. After checking the settings page, turns out Open tracking and Click tracking were enabled, even though I always disable everything spyware-related in every account I create. I can only assume they were silently added and enabled at some point during the last couple of years.

crisp4y ago

As you can see from the blog post, those tracking settings are/were disabled. As a developer I know that it's easy to leave wrong default values on checkboxes so I went to first disable them (it was enabled by default) -> enable -> disable.

The tracking pixel was added in test emails as well as in the actual emails nevertheless.

shantara4y ago

I'm not arguing with the premise of the blog post. In my case, the emails were send as "single-send", not a part of a campaign, so disabling the options worked. But the blog post was very helpful nonetheless, as it lead me to discover the mysteriously enabled tracking options, which I would have never got around to checking myself.

petercooperOP4y ago

Even better, I checked the actual HTML received from a few recent campaigns - no Sendgrid tracking either at link or image level, luckily! :-)

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0 pointspetercooper4y ago0 comments

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shantara4y ago

crisp4y ago

The tracking pixel was added in test emails as well as in the actual emails nevertheless.

shantara4y ago

petercooperOP4y ago

Even better, I checked the actual HTML received from a few recent campaigns - no Sendgrid tracking either at link or image level, luckily! :-)

j / k navigate · click thread line to collapse