People can learn, you will need to make public stories like
"Person X "bought" music/books from store X in value of 10K and now he can't access it because some bullshit EULA"
"person Y "bought" 1 year subscription but was banned for 6 months by an algorithm, no right to appeal and no refunds" <- something similar happened to me
Person Z bought a device but after 1 month an update crippled it, W bought a device and the platform owner crippled the included browser and made it impossible to install a usable alternative.