There were some things that I did find reason to take notes on, such as:
- Each area of responsibility should have a team dedicated to it, even if some teams end up having zero people in them, and sometimes members from other teams have to rotate into that function. I liked this because I know how easy it is to forget that some functions are understaffed if you squeeze them in with other functions.
- If you want to improve how the larger organisation works, run the improvement as an experiment in your team and then publish a very brief report on the results along with instructions for how other teams can try it. I liked this because I've often done the first part, but I've often forgotten the publishing part.
- A leader is asked to decide a million things a day. Your job is not the make those decisions, your job is to figure out a system in which the decision is not needed, or the right decision is clear for anyone to see, and then help others participate in that system. I knew this from before, but it bears repeating because it's so easy to forget in the heat of decision-making.
(The last point has a more general corollary: your job is never to do what you were hired for, it's to teach others how to do what you were hired for.)