So M2s+ are expected to have empathy for M1s, but M1s are not expected to have empathy for engineers. And, M2s+ having been M1s prior to being promoted, have to develop empathy when becoming M2s+.
Have I described correctly the situation?
Legend:
M2 - senior management, has other managers reporting to them
M1 - first layer of management, has workers / engineers as direct reports