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0 pointsaidenn04y ago0 comments

I suppose that's a disadvantage peculiar to manufacturers targeting reduced waste: their customers aren't going to upgrade as often...

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4 comments · 1 top-level

globalise834y ago· 3 in thread

As someone whose first task on buying a new laptop every ten years is to install the latest Ubuntu LTS version, a company which makes machines that work perfectly with Ubuntu and have a life of around 10 years will have me as a customer for life.

bhelkey4y ago

If you are a 38 year old man, actuarial tables suggest that this translates to 4 more laptops over 40 years[1]. I believe their point is that this does not make you a particularly valuable customer.

I would argue that there is value in a brand that consumers trust to last for a long time. For example, if Framework launched a printer, you might be tempted to pay a premium for a product you knew was high quality and repairable.

[1] https://www.annuityadvantage.com/resources/life-expectancy-t...

aidenn0OP4y ago

Exactly; I have friends who buy a new laptop every other year; they are not concerned with longevity or upgradability so the framework could only attract them through increased customization options, which is a harder sell.

If they buy from Dell, and I buy from Framework, Dell sells 5x as many laptops.

globalise834y ago

Scary: how do you know I am a 38 year old man? :)

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