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0 pointstempnow9874y ago0 comments

God, if you have personal and work accounts under the same email bring on the insane pain. There is sometimes confusion on the MSFT backend (or was) in these cases and you'd get jammed into weird corners (ie, reset would do just your personal so you couldn't ever get a work account reset etc).

It's something about their federation tech vs google. Google, if you are in wrong service, nice switch account, one redirect it feels like.

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6 comments · 4 top-level

pc864y ago· 1 in thread

I thought this was bad, then my work changed from on-prem AD to Azure AD. Now my account is "linked" to my computer, and the only way I can log into a different Outlook inbox is by opening an incognito window.

It really does feel like something is broken on the back end of Microsoft's SSO, but I'm sure it's just so complicated with decades of cruft that it's hard to dig out.

Hallucinaut4y ago

Same here but with the added pain of an early "onmicrosoft.com" account that splits our users between their domain and ours, doesn't let me use my work domain address, and yet denies the onmicrosoft.com one access because it's not a "work or school account".

It's seriously bemusing to be logging in to an organisational account with admin access only via a personal Gmail account username but there's literally no migration path for these early adopter accounts.

FourthProtocol4y ago· 1 in thread

I wonder if this is a generational thing. If there's a decent app for a thing, I use the app¹. In this case Outlook. I have 4 email addresses to manage my personal email, throw-away registrations, website comms, and website SSL/admin.

I never access any email ever from a browser - Outlook is unbelievably good, and with the .PST file size restrictions no longer being restrictions I have my entire email archive of ever in it. Been doing things like this since 2002.

¹ Social media is the exception. Where I have multiple social media accounts (Instagram) I use seperate browsers (Edge for hobby account, Firefox for personal account). This is not ideal but the workflow is easy.

doubled1124y ago

Have you tried multi-account containers in Firefox? I've found it less painful than multiple browsers.

judge20204y ago

Exactly. this is such a pain, especially if you happen to be apart of one organization that's AAD Connect and one that's full AAD (Azure Active Directory).

As far as I can tell, the easiest way to switch users is to go to https://www.office.com/login?es=Click directly (?es=Click is important) which will present you with all the accounts you're 'Signed in' with, even if office.com has you locked into one. Then you can use the app switcher to switch domains, which ensures the correct account.

rightbyte4y ago

Ye there is something fishy about Office365 login. Sometimes the account switch for no good reason. Even if I just entered the username and password in a prompt.

It is a great mistake login in on different accounts on the same computer ...

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