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I, personally, don't understand this. I'm a bit of a stickler for making sure my audio quality is good. I validate the products I'm using sound good using local device recording as well as HD echo test numbers before I use them during real life meetings. I'm on the phone at least a couple hours a day and it's baffling how many people assume that their AirPods sound good. The TL;DR of it is - they don't.
But with respect to the "UX" side of the house, I'm curious what you really need? I own a number of Jabra and Sony products that I can - pull out of their cases on any day at any point in time and they will work with no input from me. Do people fiddle with EQ and other settings often? The only thing I really do once I get the audio setup is make sure the firmware is up to date from time to time.