I’m a huge fan of the Sony high-end line, and am currently using the WH-1000XM4 myself. They’re excellent, but they do share quite a few of the annoyances listed in the OP article (in particular the delay when going from call to audio and vice versa, and the audio quality degradation; though, truth be told, I believe that’s a macOS issue), and they have their own annoyances. Most prominently, the utterly useless “second device pairing” audio message that plays for a full four seconds and drowns out whatever else you were listening to. I routinely need to ask people on a call to repeat what they said because of this. Yet Sony arrogantly states that this message is somehow “important” and therefore can’t be disabled.

I have a pair of XM4s, I could never get two devices (Ubuntu laptop and Android phone) to work right without getting atrocious sound quality ("headset/handsfree profile") on one.