Here for instance is a clunker I've had from Cash App support (I'm disputing a package I never received which was returned to the merchant and the merchant won't answer any communications):
"M.J. from Cash Support once more. To be clear, I am not misunderstanding the location of the package at this point, and understand that it has been returned to the sender now.
...
As I mentioned in my previous message, should FedEx update their delivery information to indicate a non-delivered status, we can then process a dispute on your behalf. You can reply back to me here directly should you file the missing package claim with FedEx, they conduct their investigation, and update the package status to reflect non-delivery. At that point we can then move forward on getting a dispute processed for you."
LOL. They know the package has been delivered back to the merchant but they still want me to file a missing package claim for it. The absurdity of the situation is lost on them. All these large companies hire now is soulless drones with no mind of their own.
"Follow the script on the screen, never deviate, even in the face of absurdity. Forever onwards, loyal drone."
