Your point needs more attention IMO. Most updates for most software don't add usability or convenience for the end user. The way conversational rhetoric with my family and friends seems to have transitioned from "wow, these computers are cool! This will really help with x" to complete frustration.
Yes -- and subscriptions in some sense may worsen this problem, in that subscriptions create an incentive towards ongoing interface and feature churn, to create a notional justification for ongoing revenue.
