> the cost of adding them (INCLUDING the transaction costs, the cost of dev hours spend on convincing the procurement dept, etc etc etc) is cheaper than the cost in dev hours
I think this gets to the heart of the matter. The goal with OpenFare (for non-FOSS) is to minimize this overhead cost. I believe that it can be minimized to a point where it is negligible. For FOSS it is already negligible. The method for minimizing that cost is to make a predictable pattern familiar and ubiquitous.
> had better respond quickly to security vulnerabilities and feature requests
That depends on the deal. If you buy software for $.01 what do you expect beyond your expectations had you paid nothing? Software support can't be assumed just because money is trading hands.
