One time during an exit interview I pointed out (some concrete feedback they could take action on, aaah, how naive of me) how bad the DevOps team had it (80+ hour weeks, constant weekend work, all hours on call, etc) as one of my reasons for leaving and the CEO could NOT understand why I would care about this at all. His response was about how our team (BI) had it so good, which we did, so why would that matter!
He literally could not understand that I had empathy for another team and it affected my perception of the company.