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0 pointstoomanydoubts4y ago0 comments

Jeff Bezos did not become a billionaire by being user-friendly. Guess anyone trying to cancel their Amazon Prime subscription would agree.

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gruez4y ago

>Guess anyone trying to cancel their Amazon Prime subscription would agree.

The unsubscribe button was easy enough to find, but had to maybe go through 2 nag screens before letting me cancel. I guess it's not pro-user, but it's also not exactly a roadblock to me canceling.

toomanydoubtsOP4y ago

Well, it's not a roadblock but it's a dark-pattern and user hostile. Just like the lack of spending limits on AWS.

Compare that to the experience of unsubscribing from netflix, for instance.

gruez4y ago

> Well, it's not a roadblock but it's a dark-pattern and user hostile. Just like the lack of spending limits on AWS.

Yeah I explicitly say it wasn't pro user. I was more disputing the "Jeff Bezos did not become a billionaire" (presumably by making it hard to cancel prime) part.

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gruez4y ago

>Guess anyone trying to cancel their Amazon Prime subscription would agree.

The unsubscribe button was easy enough to find, but had to maybe go through 2 nag screens before letting me cancel. I guess it's not pro-user, but it's also not exactly a roadblock to me canceling.

toomanydoubtsOP4y ago

Well, it's not a roadblock but it's a dark-pattern and user hostile. Just like the lack of spending limits on AWS.

Compare that to the experience of unsubscribing from netflix, for instance.

gruez4y ago

> Well, it's not a roadblock but it's a dark-pattern and user hostile. Just like the lack of spending limits on AWS.

Yeah I explicitly say it wasn't pro user. I was more disputing the "Jeff Bezos did not become a billionaire" (presumably by making it hard to cancel prime) part.

1 more reply

j / k navigate · click thread line to collapse