So’s Reddit, though. I’ve become skeptical of the sort of people who volunteer to moderate.
For example is google crappy now because they just don’t care or is it really all the “content marketing” that did it?
I suspect any forum that gains significant enough traction to attract the bad actors will turn to shit.
I think we also have a tendency to take it to the next level, which is often government. If people are scamming me through Gmail, we can tend to not think it's the fault of the people scamming or of Gmail but of the government for not forcing Gmail to stop the scamming or the person from doing scamming directly.
So I appreciate you bringing the attention back down to the ground level. While I disagree in that it would be only the users, I believe they (we) contribute to the problems as well as Google and the government and many other entities.
This depends heavily on the sub.
And in this case you have an even better alternative to bad moderators. If they're bad on Reddit you can start your own sub but then you have to convince everyone there to move. With filter lists, you can start your own filter list for the same community and any subset of members can use it without having to fork the community itself. If you do a better job, yours will be more popular.
You can also potentially have filter lists by category. One is for true spam, i.e. commercial solicitation by for-profit entities and scammers. The other is for trolls and shitposters. You might think a moderator is overly aggressive in classifying things as trolls but still want the spam filtering, and then you can.
I'd rather use a karma based moderation system, which works on the premise that the majority of people isn't made of trolls, spammers, scammers and the like.