Similar with GCP. We had a pretty bad outage once where the status page was showing all green. Google informed us that because the actual issue was further down the stack and didn't trigger any internal SLOs the status didn't get an update. It took them hours to acknowledge and fix it.
I think they did eventually but it took us quite a bit of troubleshooting, then creating a P1 ticket, then their investigation in order to get to the bottom of it and getting it fixed. And the status page never got an update, which is the subject I was adding to.
