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0 pointsmakerofspoons4y ago0 comments

How scummy, not even a banner saying that support is ending.

0 comments

It's worse than that, this ones haven't even had security patches for a while.

Let's all buy one and join a class action.

I think you should habe a valid claim, if you buy a new device you still have warranty and to have a device disabled during warranty preiod is unprecedented.

jeffbee4y ago

Your beef would be with the retailer, not with Google. It is the retailer who makes the implied warranty of suitability for purpose, not the manufacturer (who also, in this case, is not Google).

gpm4y ago

Google just told me "OnHub regularly updates its software with the newest features, so it never stops working well." (emphasis added)

Google presumably financially benefits from me buying it's products.

I'd be shocked if there wasn't a valid fraud claim here (assuming I had recently purchased a device without being aware of the end of support).

This isn't just a question of warranty, it's a question of lying for financial benefit.

commoner4y ago

That's not accurate, at least in the United States. Product warranties are issued by manufacturers, and Google's pages for TP-Link[1] and Asus[2] confirm this.

The manufacturer warranty is 2 years for both the TP-Link[3] and Asus[4] OnHub models.

If there were a class action, it would be against TP-Link and Asus. These manufacturers would then take the losses into consideration before collaborating with Google in the future.

[1] https://support.google.com/product-documentation/answer/6279...

[2] https://support.google.com/product-documentation/answer/6314...

[3] https://www.bestbuy.com/site/tp-link-google-onhub-ac1900-dua...

[4] https://www.bestbuy.com/site/asus-onhub-wireless-ac-router-w...

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