I shouldn't have had to say this, given that this is HN and comments tend toward the helpful, but: I meant my comment in the sense of helping you to improve your offering.

If I didn't care, I wouldn't have taken the time to write a comment as if I had a stake in your company beyond just wanting entrepreneurs to succeed. If I had seen this on Twitter, I would have just kept scrolling. But HN has given a lot to me, so I try to help others.

So in that vein, one more constructive criticism: learn to take feedback better. The best customer feedback often comes packaged in vitriol and is much more unpleasant than anything posted here. (Especially from support tickets. People are frequently angry when they write them, but they also provide invaluable insight into your product.) You'll have more success if you gracefully accept all critiques, both warranted and unwarranted, regardless of how gently they are phrased.

Good luck!

> you want to miss the best option out there

Part of my first impression of your product is the fact that you have something to hide. I want to trust the products I use.

Also, my time is precious. I can't count the number of times I wasted time by looking at a product to find out the pricing makes no sens at all.

I hope you take the critical comments here constructively, we just think that you're missing out on a lot of potential users by not being transparent with pricing. As the other comment points out, we've come to expect that no pricing page means sales contact etc., individual customers are typically not interested in that.