Europe, but not Germany, but I am sure it similar everywhere.
I am not trying to express that I am absent of blame, but rather expressing frustration that there was no attempt to resolve the matter.
It was only a guess on their side about my name, and they jumped straight to deletion without knowing anything for certain.
This is the warning I wish to convey, that if you get caught up in such a mixup, that you may not expect some sort of due process.