>If she had an Android anything, I'd be spending at least an hour per week on tech support.
I highly, highly, highly doubt that.
Considering how static phones honestly are after initial setup, when you've installed the apps you need and configured the few things you need configuring, you never touch anything that's not an app.
try installing 5 random apps per week from the google app store and report back to us with the results. make sure to change your phone to mandarin and look for apps from china. repeat in japanese and cantonese. this is what my wife does. she's a language teacher and translator.
