I think what the parent may have been complaining about is essentially myopia in interpreting things - ‘well, this technically checks the box of what they ask for’ while willingly avoiding thinking about the larger context of what is being attempted or trying to understand requirements that don’t make much sense.
Don’t get me wrong - it has it’s place, and if everyone always tried to understand everything, there are a lot of organizations and situations it would be crushing - but it’s also very frustrating in many situations for those who want high quality products.
It’s the ‘not my job’ syndrome, essentially.