Eventually my taxes fell into the realm of forms that even CPAs can make mistakes on or are unfamiliar with. I am really conservative with this stuff and really make sure to pay what I owe. I, or my CPA, still make mistakes that result in the State or Federal government sending me small “you paid us too much” checks every so often. That’s been true when I’ve done it myself, used TurboTax, or used CPAs. I have a friend with similarly complicated taxes and she just got her first “you owe us $XX” letter for this TY2020 and another $XX check in her favor for TY2018 and TY2019 making the whole thing a wash.
If they can tell you that you paid the wrong amount a couple months after filing it feels like for those on a W2 and without unreported 1099 income they could just send a statement with an invoice if you owe and a check if you’re owed. The status quo for those individuals really is as you say. There’s enough complexity baked in that people throw their hands up in the air and just pay the $100 for basic tax prep that should be unnecessary in the first place and is not much more difficult than balancing a checking book.