May not be related but I recently had an incident where we finally started opening up our beta and got a few signups. That day coincidentally we started getting a mismatch nonce error from Auth0 which prevented people from logging in. I assume I must have done something to break it but could not figure out what. So I ended up taking most of the night making an independent authentication system using an existing module I made before.
Their support first replied by saying that no, it wasn't a priority because of my lack of support plan or something. The next sentence was about how they could not do anything until I generated a custom log file.
Just didn't seem worth it anymore for what we actually need.
