https://www.managingcommunities.com/2009/09/14/troll-hack-gl...
When installed it extended the idea of banning or shadow banning as it degraded the user experience for the person in question. Basically giving the impression that the site was malfunctioning to the point that it was frustrating for the user and they left the site for a while. This included random delays to the page loading, and sending them to a different page and ignoring their intent.
[0] https://citizenlab.ca/2020/05/wechat-surveillance-explained/
To combat spam, mostly. People posting links to scam sites to watch sports games.
My entire friend's list left Facebook just to figure out that tragically, Insta was owned by the same dickheads.
The prisoners are perfectly happy here.
To move that needle requires hundreds of thousands or millions of people to act in concert. Scale matters.
If it did, FB would be a spammers heaven.