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0 pointsdonmcronald4y ago0 comments

> They don't mark it as spam, they just outright block emails, so you can't even workaround it by checking the spam folder.

And there’s no reason for them to do that IMO. They should dump it into the quarantine as high confidence spam. I wonder if the drop shows up in the mail flow logs.

I deal with a lot of small businesses and more than once I’ve seen bad spam filtering or silent drops cost people money (upset customers). The spam filters I can understand. The silently dropped messages should get them a class action lawsuit.

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johnklos4y ago

There is a reason - DigitalOcean. A more appropriate name would be DigitalCesspool. They allow anything, so long as you pay them. I'd block email from their networks, but there are already plenty of ways that spam servers on their networks screw up (bad EHLO name, broken reverse DNS, SPF for all IP addresses), so that email is not accepted anyway.

Microsoft sucks for rejecting email without recourse, but you're on DigitalOcean, so can you really blame them?

donmcronaldOP4y ago

I’m not on digital ocean and I don’t know anyone who is. I’m on the receiving end using office 365. Problems I see are for mail coming from shared hosts and isps.

IMHO there’s never a reason for Microsoft or Google to drop mail silently if it’s deliverable. Let me decide if I want to do that, but don’t force it on me.

Google is awful too. Accounts locked for “suspicious activity” stop accepting incoming mail. I’ve seen people lose a day of email over a weekend before noticing ta false positive account lock.

What it really comes down to for me is that I don’t think either of them could act that negligently in a fairer market with better competition.

shaicoleman4y ago

Things will only change if enough paying customers complain loudly about it.

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