Not long ago for work I was forced to use office365. It has collaborative editing feature that at the surface looks equivalent to Google docs, but in practice it's not: it wasn't reliable, I lost some edits a few times and even when it worked it was slow and sluggish (I knew that because I could see another person's shared screen in zoom), and it actually co-editing a file definitely felt a different experience.

The relevant bit your comment is: while most people indeed testified that the experience was not as good as Google docs, it wasn't that terrible to most of the people.

Turns out that it really depends how well you're connected.

Being connected 99.9% sucks more if that 0.1% is a crappy connection that drops packets occasionally as opposed to just saying "I'm online most of the time, I don't care if I need to edit the doc that rare 0.1% of the time when my connection is broken for good)