Even when they said this was a
rare [0] case, they knew this case should be handled, but didn't handle it.
> or in the extremely rare case our network isn’t serving traffic.
reports also came in that this was a service configuration[1] issue, so not only there is no failover system, not even any validation automation was in place that could have prevented this.
[0] https://status.fastly.com
[1] https://twitter.com/fastly/status/1402221348659814411