I think that's the point the other person was making: The Internet is still fine, regardless of whether or not the content gets delivered.
There are roads (or shall I say tubes?). There are cars and busses on the road. Over time, almost everyone has migrated to just a few bus companies. One of them suffers a complete collapse for a few hours. Yes, this means chaos when it comes to transporting people. But the roads are just fine.
This doesn't mean that the situation is fine and that people aren't affected. But it would be entirely different if the roads had been washed away or something.