> But, if the same work _is_ available in another format then I think it would be reasonable to expect the seller to provide it (it costs them bandwidth, nothing else over what they're already spending).
Sure, but it's worth something to you.
I just downloaded a productivity app. The free version is great, so I don't think I need to upgrade, but I noticed that the paid version includes a Pomodoro timer. Would it cost anything for the company to turn on that feature for me? No, of course not. It's clearly just an attempted to make more money. But an attempt to make more money is exactly what they have a right to do. That's why they're in the business.