As for your glib comment about a keyboard, I find the iPhone keyboard is wonderful for typing on. Yes, it's software, but it is a keyboard.
Given Apple’s success (also, he’s now the CEO), however, Jobs doesn’t have to answer questions like that. It would be nice if he had to from time to time.
Still waiting for better SSO in OS X though...
You need to realize that customers don't think in a creative way. They only think of what's easiest to think of for them. But most of the time those ideas are not great, because they tend to complicate things instead of simplify them.
Truly game-changing concepts take their time to ripen.
But maybe that's just me who thinks in this way. I don't know anyone from Silicon Valley, because I live in a completely different country. So I'm clearly not part of the American startup culture.
"Apple can win without having to have Microsoft lose."
Maybe, even then, he had a foresight into how significant mobile computing would become.