Some constructive criticism based on my first visit to the site:
- I really wanted to see an example final proposal, right away. I never did find one. I guess you have to sign up to see one? That seems like expecting too much from someone who doesn't know if they want to use your service yet.
- I didn't get what the 'negotiation' features where about. The site mentions the ability to get parts of the proposal approved or discussed with a client, but I think you need to describe that a bit more up front. I'm hesistant to ask a client to do very much work to give me a contract, so I'd need to know exactly what the client would need to do to use that feature. Sure, I could figure it out by signing up and playing with that feature, but I'd rather you just tell me. (As your potential customer, I don't want to have to do very much work to decide if I want to give you money :))
- I like thought the initial dashboard process was nice. The 5-step walk through got me up to speed and had me creating a proposal in no time.
- I really like that the customer can view the proposal and have a discussion with you regarding the proposal without a need to create an account of their own.
- The discussion button and accept/reject buttons (on the client/customer view) were not immediately obvious to me. The green "Accept Proposal" button immediately grabbed my attention and I was not aware of any other options for a moment.
- A good way to see a preview with some dummy data would be nice when actually designing the template.
- Modifying the template (at a client's request) feels a bit awkward to me. I may be going about it incorrectly. My process was:
* Click Edit
* Accept the pop up that tells me the proposal will be unavailable
* Click on "Price"
* Change the Info
* Click Send to move to the "Send"
* Click Send (again) to send the proposal message again.
- Nice site design and application design. With the exception of the above mentioned "editing" issue, everything felt pretty intuitive.