Whoops - good point! With all my thesaurus fatigue I forgot to talk about my app!
It's basically another customer support application for web apps in the same vein as Tender (http://tenderapp.com/), but (hopefully) geared more towards supporting SaaS apps than anything else.
Edit: I should add that so far my best idea for names is Secret Sauce (because customer support is the secret sauce behind a lot of things), but it doesn't pass the "does 'Hey, did you log into Secret Sauce today' sound dumb" test.