I agree because looking back (switched to macOS, used GNOME before), I think it's pretty unusable without customization. macOS really hits the sweet spot for me.
I disagree because the time I spent using it as a daily driver was actually rather productive, I recall being really efficient with it.
I'm not sure what to think of GNOME lately. In my opinion, it should seriously tone down the "desktop of the future" vibe because its users really don't want that. It's time to fold the failed "tablet UI" experiment and go for a more traditional desktop because I've yet to see a single touch device run GNOME in the wild.
GNOME: Experiment didn't work. Pack it up, go home and go back to your roots.