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0 pointsmknippen5y ago0 comments

Great feedback. I completely understand that the price point may not be for everybody. We've done our best to keep the pricing competitive while still being able to pay our coaches fair wages. We've also tried to look at it from both our costs, and value added.

We do offer 20 different classes each and every day. Users who purchase an annual subscription can get an entire year of content, thousands of runs for less than a pair of competition running shoes.

Even for a runner that only uses our application once a week, they pay under $5 a class for a live certified coach, curated playlists (that cost a decent amount for copyright), live streaming data and other costs.

At scale these things may become more economical, and we may be able to offer a lower price.

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snug5y ago· 2 in thread

How do you guarantee the coach is going to give me value? As far as I can tell, there doesn't seem like a cap on the number of people in any group, there could be a dozen or a few hundred. What is the coaches value to me if I'm one of the few hundred people in a group?

mknippenOP5y ago

From a company perspective, that's our main goal. If we don't give you value, you don't say subscribed. If we do give value, we have runners that stay with us for years.

While class sizes may differ, right now they're definitely smaller, allowing for a lot of time per coach. That will change with time, but it's our mission to provide as much value as humanly possible to our users.

Grustaf5y ago

That’s not really an answer at all. And it’s not even true. At least when it comes to gyms they have huge numbers of people that keep paying without going.

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