Try getting a job where they advertise a benefit, then complain when you use it.
Vacation days are days that are long planned.
Sick days are last-minute days for when you are ill.
Personal days are last-minute days for when, say, a pipe breaks in your apartment and you have to spend the day dealing with the mess. Or any other non-medical reason you have to be a person and not an employee for a day.
Obviously, it's not always possible to give advanced notice (illness or other unforseen circumstances), so most employers require a brief explanation when advanced notice isn't possible - "Sick kid," "car trouble," "illness," etc.
These are normal policies, but they must be formal policies and communicated to employees.
If those policies are in place and you have people violating them - then it becomes an HR issue, with formal reprimanded, so a low level manager shouldn't have to complain about it.
I do think we often undersize our teams by ignoring the impact of vacation and personal time in taking on work ... but that’s not the fault of the people using the time they are entitled to as part of their compensation.
The issue is:
> I don't believe long hours are a badge of honor but I also believe that we have to do whatever it takes to win, even if its on a weekend.
but, also...
> Yes, there is a challenge of how to compensate when there is no equity upside...
The complaint here is that people don't have 'skin in the game', so they dont care if the product succeeds, because it makes to difference to them; so they're taking personal days in a way that disrupts the (probably totally arbitrary) timelines and plans they have.
...so I mean, it's probably fair to say that if people are taking leave in a way that is disruptive, then that's more of an indicator that the team culture is totally screwed up than that there aren't enough people.
If one person wants to 'win' and everyone else a) doesn't care, b) that person has no power to punish them if the product doesn't 'win', c) there's no benefit to them personally if it does 'win'... well, its never going to work out for that one person in the long run.
Are your deadlines so tight that any time off, even planned time off that corespondents to the employee's allotted vacation days would put you behind? If so then it's an indication the issue is with the project being understaffed or not staffed with the proper personnel, or the deadlines being unrealistic.
Are you requiring Herculean effort and unpaid overtime regularly? If so your employees are going to eventually breakdown and need a day to recharge. Sidenote: I've noticed some people are happy to work optional paid overtime but unhappy to work mandatory unpaid overtime.
Are your employees regularly missing so many days to the point they are regularly taking leave without pay and not getting prior approval? That is an upper management/HR issue.
The spontaneous employee vacation days are just making that problem more obvious.
It's not like they're managing a nuclear reactor or staffing an ER.
And all that with European PTO benefits across the team!
Once in a while someone is missing. Typically, rest of team moves on through their day normally.
If there are calendar items that have to be rescheduled, I think the onus is on them to find an alternative time