This isn't universally true. I (unfortunately, for me, since I hate it personally) know plenty of people who prefer voice or video calls. I even have people who will reply with voice recordings to my text messages.
Many people prefer voice or video.
I prefer text because of two main reasons:
1. Its asynchronous. I can reply as needed while not being disturbed if I happen to be in the middle of something.
2. Its not real time. That is, I can take my time to form my response. I can proof read, edit, clearly form my thoughts etc. In a voice/video recording, editing is difficult, in a live setting, I'm under more time pressure to finish my sentences rather than thinking about them more.
I don't prefer text because of technology reasons, except those that make text more asynchronous and easier to proof read and edit.
But many people I know or have interacted with hate text and prefer voice or video.