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0 pointsoxfordmale5y ago0 comments

If you hit yourself on the thumb while using a hammer, do you blame the hammer manufacturer or yourself? TGW limits are well documented.

0 comments

0dmethz5y ago

I mean, when the hammer manufacturer sells managed, auto scaling thumb-avoiding services you might rely on that.

If I understand correctly they didn't initially hit a TGW quota, it just didn't scale up fast enough.

sokoloff5y ago

"Hey Boss, this system that our team selected and configured, behaved as documented but not in a way that protected our customers' experience.

It's Amazon's fault, not ours..."

If someone came to me with that, I'd educate them on how I saw it quite differently, politely but firmly.

0dmethz5y ago

Unless I'm misunderstanding something the system did not perform as documented. It should have scaled, it didn't.

When a critical piece of infrastructure fails under massive load I'm not sure it it'll help much when you politely tell your engineers they fucked up for not anticipating it.

You learn lessons. Both Slack and AWS seem to have learnt lessons here.

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0dmethz5y ago

I mean, when the hammer manufacturer sells managed, auto scaling thumb-avoiding services you might rely on that.

If I understand correctly they didn't initially hit a TGW quota, it just didn't scale up fast enough.

sokoloff5y ago

"Hey Boss, this system that our team selected and configured, behaved as documented but not in a way that protected our customers' experience.

It's Amazon's fault, not ours..."

If someone came to me with that, I'd educate them on how I saw it quite differently, politely but firmly.

0dmethz5y ago

Unless I'm misunderstanding something the system did not perform as documented. It should have scaled, it didn't.

When a critical piece of infrastructure fails under massive load I'm not sure it it'll help much when you politely tell your engineers they fucked up for not anticipating it.

You learn lessons. Both Slack and AWS seem to have learnt lessons here.

1 more reply

j / k navigate · click thread line to collapse